Royal Mail Updates

Royal Mail Announcement

Services during Industrial Action

11 November 2022

National strike action dates formally notified by the CWU

The CWU has formally notified Royal Mail they plan to call on their members who collect, sort and deliver parcels and letters to take national strike action on Thursday 24 and Friday 25 November 2022.

Royal Mail has well-developed contingency plans, but we cannot fully replace the daily efforts of our frontline workforce. We’ll be doing what we can to keep services running, but we are sorry this planned strike action is likely to cause you some disruption.

ACAS facilitation - Royal Mail and CWU

Royal Mail and CWU have agreed to jointly engaged with ACAS facilitation in an attempt to resolve the current disputes on pay and change. There is a commitment on both sides to reach a resolution. An opening session took place on Tuesday 25 October and further joint sessions have taken place since. On Monday 31 October, Royal Mail proposed a new conditional pay-for-change offer to the Communication Workers Union (CWU) worth 9% for CWU-grade colleagues which includes a 7% salary increase over two years, plus a lump sum payment of 2% of pay this year. The offer is subject to agreeing a programme of change with the CWU. The CWU claim they are open to change but they now need to show it. We’re urging CWU leadership to accept the change and pay offer, call off future damaging strike action, for the good of our customers and our people. We apologise to our customers for the inconvenience the CWU's continued strike action will cause. We are doing all we can to minimise delays and keep people, businesses and the country connected.
On days when national strike action is taking place:

  • We will deliver as many Special Delivery and Tracked 24 parcels as possible
  • We will prioritise the delivery of COVID test kits and medical prescriptions wherever possible
  • We will not be delivering letters (with the exception of Special Delivery)
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